Thirty Percent Feedback

This is one of the five things I make EVERY direct report read.

Format

• Five-page free blog post

Read it if you...

• are trying to delegate, but are disappointed by the work that comes back
• manage a perfectionist
• are a perfectionist
• dread critical feedback from teammates and/or a manager
• report to someone who is not good at setting clear expectations up front

I like that it:

• gives everyone clear, useful, judgement-free language
• helps perfectionists show work before it's fully done
• helps feedback givers be honest AND helpful

How to use it:

• When delegating, say "come back and let's talk when it's 30% done" which limits the blast radius of communication problems on general direction
• When reviewing work, ask "what percent done is this?" so you can tailor your feedback
• When showing your work, make it clear what percent done it is and what kind of feedback you're looking for.